Reputation Spotlight – L P. & Marissa

A special thanks to customers L P. and Marissa for sharing their experiences online! Positive reviews are the primary way that other families find out about our business, so thank you so much for taking the time to write these reviews about your experiences with Passanante’s Home Food Service !

Unfortunately Yelp’s “proprietary algorithm” needlessly filters out positive reviews from verified customers leaving a disappointingly unfair representation of who we are and what we do. These reviews are prime examples of a couple of the hundreds (yes, hundreds) of real-life experiences that are hidden from view and are not factored into our overall star rating on Yelp. It’s a real shame, but we are grateful none the less to these wonderful customers for posting their honest feedback about our food service! 🙂

5 Star Review

“Great Food, great prices.

I see that a lot of people are very upset by the additional product options provided by Passanante’s. However, I do not believe that people give movies bad reviews because the popcorn and soda are expensive, they just choose to purchase those items or not. The same is true with Passanante’s, they do not require that you purchase any of their additional options. You can simply just purchase food from them, fantastic food.

Their meat is such high quality that my family suddenly believes that I am a great cook. Nothing in my cooking has changed except for that I now am cooking Passanante’s food.

While frozen, the meat may look very similar to the food you can purchase anywhere, however, once you cook it, it is obvious that it is not the same because it does not shrink as much in size as other frozen products.

Passanante’s does offer the option to purchase other products and offer the convenience of third party financing which is at an incredibly high interest rate but you absolutely do not have to purchase any of those items. If you choose to purchase those items, they reduce the price of the food by the amount that you will pay in interest.

I have been a customer for nearly a year, have received 2 orders and could not be a happier customer.

-L P. (Yelp)
May 31, 2018

5 Star Review

“Their product is absolutely amazing. It’s so fresh and tasty! The portion sizes may not be as big as your local grocery stores, but that’s because their not filled with steroids and all that junk. If you care about quality, then this is the way to go. The price may be a little more, but you pay for what you get. If you care more about price, then what you put into your body, then this may not be a fit for you.

Presentation was very informative and we actually got to taste the product before purchasing, which is always a plus! The food rep prepared the chicken breast for us and it was so juicy and delicious. If you have the opportunity to try the product, you will taste and see the difference. It’s also a very convenient service. Not having to spend hours at grocery stores,between shopping and standing in line, is something I look forward to. Everyone should at least look into the service as an option!”

-Marissa L. (Yelp)
April 16, 2018

Interested in hearing what other Passanante’s Home Food Service customers are saying about us? Visit our Facebook Page where you’ll find hundreds of candid reviews in addition to delicious recipes and helpful food tips. Or feel free to request a Free Gourmet Food Sample and decide for yourself!

 

Reputation Spotlight – Lynn, James and Jason

A special thanks to customers Lynn & James H. as well and Jason S. for sharing their experiences online! We’re always delighted to hear when our food program has positively impacted someone’s health goals, and as always, we’re happy to have been able to take care of a major food spoilage due to power outage – a policy we stand behind 100%.  Thanks so much to each of you for the reviews and for trusting Passanante’s!

5 Star Review

Great food and fantastic service. Since I have begun eating Passanante’s meals, I have felt better, lost weight and gotten a great checkup rating from my Dr.
So grateful we made the choice to eat healthier.”

-Lynn and James H. (via Email)

5 Star Review

“Time for an updated review. We’ve been customers for about 5 years. You won’t hear me say that this is “cheap” because it’s not. But you get the quality you pay for, and in that regard you pay less than you should. But what has really impressed me lately is how they have stood by their promises. Every time we ordered (and re-ordered) we were told that they stand by their products 100% and that if anything ever goes wrong, even if its not our fault, they’ll replace any food. This is meant to include power outages. I always shook my head and said “that’s not going to happen.

I was wrong.

Last month we lost power for 6 days, and despite the fact that we did not open the freezer the food did not stay cold the whole time. By the time power came on, all of our food was thawed out and, as such, not safe for consumption. We lost about 80% of our most recent order.

I called Passanante, and was told (1) Do NOT keep the food, as it is not safe. (2) Get it out of your freezer and disposed of ASAP so that it doesn’t leak and create any odor or contamination. (3) Take a picture (ONE picture) of the food you lost. (4) WE’ll send you a replacement form online.

I did all of the above, filled out the form and submitted it with a single photograph, and today a delivery showed up replacing EVERYTHING we lost. At no charge! They did not make me prove the loss item by item, but showed great faith in my integrity. THey did not doubt my claim, did not try to wiggle out of it, and did what a good company does… they kept their word.

We are VERY pleased that we don’t have to drop all of that money to replace the food we lost, and although we hope to never have this happen again we know that they have our backs if it does.

That, alone, is worth the price we pay.

OH yeah, and their food is AMAZING. Order. Now.”

-Jason S. (Facebook)

Interested in hearing what other Passanante’s Home Food Service customers are saying about us? Visit our Facebook Page where you’ll find hundreds of candid reviews in addition to delicious recipes and helpful food tips. Or feel free to request a Free Gourmet Food Sample and decide for yourself!

Reputation Spotlight – Stacy and Brittany

Thanks to all of our wonderful, loyal customers including Stacy and Brittany for trusting us to feed your families and allowing us to do what we love for the last 100+ years!

Positive reviews are the primary way that other families find out about our business, so thank you so much for taking the time to write these reviews about your experiences with Passanante’s Home Food Service and sharing them on Facebook!

Some other review sites filter out positive reviews from verified customers leaving a disappointingly unfair representation of who we are and what we do. We always encourage our customers to leave reviews where they count (Facebook & Google) and where they won’t be needlessly filtered out (Hint: starts with Y and rhymes with help…) 🙂

5 Star Review

“Well for starters we have been doing this service for nearly 2 years. The quality of food is great. For most it is a step in the right direction to eating more healthy and gaining better control of your diet. We had issues with finding the balance of our orders but we have had Eric Mohseni for the last 14-15 months and have had a great experience. Yes you do buy into a program to get discounts , however it works well if you make repeated orders. We are more than happy with the quality of food we get and never want to eat Prepackaged meats from Food lion, Walmart or any other grocery store line. 


We feel like we get more bang for our buck. Actually we save money on this program because we do not typically go to the store much.


All we buy from a grocer is dairy, coffee, tea and fruit. So we could not be more happy with our services thus far. Sometimes it takes 2-3 orders to get into the groove but they guarantee their products and you won’t regret giving them a try. I see the negative reviews and this has to be from people that don’t order regular because if you get into a rhythm, you will never again buy meats from a grocer.
Thanks again Eric!”

-Stacy S. (Facebook)

5 Star Review

“Nothing but good things to say about this company! Our most recent order (only our second) we ordered a good amount of things that once we had a new diet change we are unable to eat. I contacted Rachel and she was able to exchange EVERYTHING and was extremely helpful and even suggested some new things for us to try! The quality of the food is amazing and we absolutely love everything about this service! So glad we found this amazing company! Everyone we have interacted with has been extremely helpful and upfront about everything!

-Brittany J. (Facebook)

Interested in hearing what other Passanante’s Home Food Service customers are saying about us? Visit our Facebook Page where you’ll find hundreds of candid reviews in addition to delicious recipes and helpful food tips. Or feel free to request a Free Gourmet Food Sample and decide for yourself!

Reputation Spotlight – Danny, Kayla & Christina

It’s no secret that we LOVE our customers, so we wanted to thank Danny, Kayla and Christina for taking the time to leave such wonderful reviews about Passanante’s Home Food Service around the web. We’re always delighted to hear when one of our food consultants has gone above and beyond for a customer, and nothing makes us happier than hearing from a customer who’s been with us for over a decade like Christina! Thanks so much to each of you for the reviews and for trusting Passanante’s!

5 Star Review

“The people that work for [Passanante’s] in this area are fantastic. They have bent over backwards to get our orders and get them to us in a timely manner. Will continue to recommend you to all we can. Our area manager, Kyle Thompson is an outstanding representative of your company.” 

-Danny (Blog)

5 Star Review

“Ray was very efficient and made us feel like this is exactly where we need to be! As of right now we think we will be members for life! So glad Ray was able to meet with us and get us hooked! Absolutely fabulous team, and great company!”

-Kayla (Facebook)

5 Star Review

“I have been with Passanante’s Home Food Service for over 11 years now and it is a huge help to always have a freezer full of food! I never have to worry about shopping for meats weekly as I always have the best selection in my freezer. Very convenient and also a big cost saver to buy in bulk!”

-Christina (Google)

Interested in hearing what other Passanante’s Home Food Service customers are saying about us? Visit our Facebook Page where you’ll find hundreds of candid reviews in addition to delicious recipes and helpful food tips. Or feel free to request a Free Gourmet Food Sample and decide for yourself!